Last Updated: January 15, 2025
This Return and Refund Policy outlines the terms and conditions under which Comfyra ("we," "our," or "us") processes refunds and cancellations for our subscription services. By purchasing or subscribing to our services, you agree to the terms outlined in this policy.
This policy should be read in conjunction with our Terms of Service and Privacy Policy.
Comfyra offers digital subscription services that provide access to lifestyle content, habit tracking tools, and personalized recommendations. Our subscription plans include:
All subscriptions are digital services and begin immediately upon purchase and payment confirmation.
As a general rule, all subscription fees are non-refundable. Once you have purchased a subscription and gained access to our services, we do not provide refunds for:
We may provide refunds at our sole discretion in the following exceptional circumstances:
You may cancel your subscription at any time through:
When you cancel your subscription:
To avoid being charged for the next billing period, you must cancel your subscription before the renewal date. Cancellations made after the renewal charge has been processed will apply to the following billing period.
Monthly subscriptions are billed on a recurring monthly basis on the same day each month that you initially subscribed.
You may cancel your monthly subscription at any time. The cancellation will take effect at the end of your current monthly billing period.
Monthly subscription fees are non-refundable. If you cancel during a billing period, you will not receive a refund for that period but will retain access until the period ends.
Annual subscriptions are billed once per year and provide access to our services for 12 months from the date of purchase.
You may cancel your annual subscription at any time. The cancellation will take effect at the end of your 12-month subscription period. Your subscription will not automatically renew.
Annual subscription fees are non-refundable except in the following circumstances:
If you believe you are eligible for a refund under this policy, please contact us:
When requesting a refund, please provide:
We will review your refund request within 5-7 business days and notify you of our decision via email. If approved, refunds will be processed within 10-14 business days to the original payment method.
Approved refunds will be issued to the original payment method used for the purchase. We cannot issue refunds to different payment methods or accounts.
If you are charged multiple times for the same subscription period due to a technical error, please contact us immediately. We will investigate and refund any duplicate charges.
If you notice unauthorized charges on your account, please contact us immediately at contact@squazronttvoleu.world. We will investigate the matter and take appropriate action, which may include issuing a refund and securing your account.
If you are charged an incorrect amount due to a pricing error or technical issue on our part, we will refund the difference.
If you dispute a charge with your payment provider before contacting us, we may suspend your account pending resolution of the dispute. We encourage you to contact us first to resolve any billing issues.
If a subscription renewal payment fails due to insufficient funds, expired card, or other payment issues:
You are responsible for maintaining current and valid payment information in your account. You can update your payment method at any time through your account settings.
If we offer a free trial period, you will not be charged during the trial. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
You may cancel your subscription at any time during the free trial period without being charged. The cancellation must be completed before the trial period ends.
Free trials are typically limited to one per customer. We reserve the right to determine trial eligibility and may deny free trials to users who have previously subscribed or violated our terms.
Promotional discounts and special offers are subject to specific terms and conditions. Refunds for promotional subscriptions will be calculated based on the discounted price paid, not the regular price.
If we terminate your account due to violation of our Terms of Service, you will not be eligible for a refund of any fees paid.
If we discontinue our services entirely, we will provide reasonable notice and may offer prorated refunds for unused portions of annual subscriptions at our discretion.
If you are a consumer in Canada, you have certain rights under provincial consumer protection legislation that cannot be excluded or limited by this policy. Nothing in this policy affects your statutory rights.
If you are a consumer in the European Union, you have a right to withdraw from the purchase within 14 days of purchase. However, by accessing and using our services immediately upon purchase, you acknowledge that you waive your right of withdrawal for digital content that has been supplied.
Consumers in other jurisdictions may have additional rights under local consumer protection laws. This policy does not limit any mandatory consumer rights you may have under applicable law.
If you initiate a chargeback or payment dispute with your bank or payment provider:
We strongly encourage you to contact us directly to resolve any billing issues before initiating a chargeback. We are committed to working with you to find a fair resolution.
We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.
Material changes that negatively impact your rights will be communicated via email to registered users.
If you have any questions about this Return and Refund Policy or wish to request a refund, please contact us:
Comfyra
4711 Yonge St 10th Floor
Toronto, ON M2N 7E4
Canada
Email: contact@squazronttvoleu.world
Phone: +14167047484
Our customer support team is available to assist you with any questions or concerns regarding refunds and cancellations.
By purchasing or subscribing to our services, you acknowledge that you have read, understood, and agree to this Return and Refund Policy. You understand that subscription fees are generally non-refundable and that you are responsible for cancelling your subscription before the next billing period to avoid charges.